PayPal scams
Fake PayPal messages try to get your password, card details or one-time codes. PayPal says its real messages always use the full name on your PayPal account, never 'Dear user'.
Check a PayPal linkHow to report a PayPal scam
- Forward the whole email, or the text message, then delete it: [email protected]
Then get the fake site taken down: report the phishing link.
What PayPal says
- PayPal says its messages will always use the full name listed in your PayPal account. Greetings like 'Dear user' or 'Hello, PayPal member' are suspect.
- PayPal says a real PayPal email shows its logo and a checkmark in your inbox view, in email apps that support it such as Apple Mail, Gmail and Yahoo.
- PayPal says account info, passwords and validation codes are for you only. Even a customer service rep should not ask for them.
- PayPal says do not call back a number given in an automated call. Contact PayPal only through its Help Center contact page or customer service at 1-888-221-1161 (US).
- PayPal says to forward suspicious emails and texts to [email protected], and it will investigate.
PayPal's own warning page: How to Detect Phishing Scams | PayPal US
What fake PayPal messages look like
- Messages with impersonal greetings such as "Dear user" or "Hello, PayPal member"
- Fake websites with addresses very like the real one
- Automated calls with spoofed caller ID asking you to call back
Real PayPal websites end in
- paypal.com
Other brands scammers copy
Checked against PayPal's own pages on 2026-10-19 (first published 2026-10-10): 1, 2. Not affiliated with PayPal.