Australia Post scams

Fake Australia Post texts and emails ask for payment, card details or passwords. Australia Post says it never calls, texts or emails you to ask for payment.

Check a Australia Post link

How to report a Australia Post scam

  • Forward suspicious emails (not screenshots), invoices or texts. Australia Post investigates but does not send a personal reply.: [email protected]
  • IDCARE, if you think you have fallen victim to a scam or identity theft: 1800 595 160

Then get the fake site taken down: report the phishing link.

What Australia Post says

  • Australia Post says it will never call, text or email you asking for personal or financial information, such as passwords, card details or account information, or asking for payment.
  • Australia Post says its SMS sender IDs, including 'AusPost' and 'StarTrack', are registered with the ACMA SMS Sender ID Register. Be extra careful with a text marked 'Unverified' or from an unfamiliar mobile number.
  • Australia Post says it is removing links from its tracking texts. Many now give instructions to go to the AusPost website or app instead.
  • Australia Post says scammers can set the sender name so a fake text shows up in the same thread as real Australia Post messages.
  • Australia Post says it will never ask you to click a social media message to organise a courier for your online marketplace listing.

Australia Post's own warning page: Scam alerts | Australia Post

What fake Australia Post messages look like

  • Texts asking you to click a link to fix a delivery issue or pay a delivery fee
  • iMessage or RCS texts from a 'driver' who couldn't find a safe place for your parcel
  • Messages asking you to reply 'Y' so their links get past your phone's protections

Real Australia Post websites end in

  • auspost.com.au

Checked against Australia Post's own pages on 2026-10-19 (first published 2026-10-10): 1, 2. Not affiliated with Australia Post.