Coinbase scams

Fake Coinbase messages and calls try to get your password or 2-step code, or to make you move crypto to a 'safe' wallet. Coinbase says its staff never ask you to move funds.

Check a Coinbase link

How to report a Coinbase scam

  • Email the full URL of a phishing site. For a phishing email, include the full email headers. For a text, send a screenshot.: [email protected]
  • Coinbase Scam Hub: Signed in to Coinbase, open the Scam Hub to report a scam or lock your account.
  • Forward the text to your US mobile carrier (SPAM, free): text 7726

Then get the fake site taken down: report the phishing link.

What Coinbase says

  • Coinbase says its customer service agents will never ask you to move or secure your funds, give or ask for a seed phrase, ask for your password or 2-step code, or ask you to install software.
  • Coinbase lists its real email addresses, including [email protected], [email protected], [email protected], [email protected] and addresses at @mail.coinbase.com.
  • Coinbase says it does not offer insurance products. Any 'insurance' offer using its name is a scam.
  • Coinbase says that if a support call drops, the agent calls back within five minutes on the same number and checks your identity with a security question first.
  • Coinbase says its security team investigates reports sent to [email protected] and acts to shut down malicious sites.

Coinbase's own warning page: Phishing | Coinbase Help

What fake Coinbase messages look like

  • Phishing by email, text and automated voicemail
  • Look-alike addresses such as colnbase.com
  • Fake Coinbase sites in search results
  • Airdrop phishing: unknown tokens sent to your wallet to lure you to a malicious site

Real Coinbase websites end in

  • coinbase.com

Checked against Coinbase's own pages on 2026-10-19 (first published 2026-10-10): 1, 2, 3. Not affiliated with Coinbase.