Amazon scams

Fake Amazon messages try to get payment details, gift card codes or a phone call. Amazon says it never asks by text for personal information, payment details, gift card codes or a call.

Check a Amazon link

How to report a Amazon scam

Then get the fake site taken down: report the phishing link.

What Amazon says

  • Amazon says every email it sends appears in Message Center in your account. If the email is not there, Amazon did not send it.
  • Amazon says real Amazon emails come from an amazon.com email address. Real Amazon websites have a dot before amazon.com, like https://something.amazon.com.
  • Amazon says it will never ask you by text message to give personal information, payment details or gift card codes, or to call a phone number.
  • Amazon says a message about an order you did not place likely was not from Amazon. Check Your Orders in your account instead.
  • Amazon says it cannot reply personally to reports sent to [email protected], but you may get an automatic confirmation.

Amazon's own warning page: How to identify fake emails - Amazon Customer Service

What fake Amazon messages look like

  • Fake order confirmations for purchases you didn't make
  • Prime membership fee scams
  • Threats that your account will be suspended or deleted
  • Fake recall or refund messages, and fake job offers

Real Amazon websites end in

  • amazon.com
  • amazon.co.uk
  • amazon.in
  • amazon.de
  • amazon.fr

Checked against Amazon's own pages on 2026-10-19 (first published 2026-10-10): 1, 2, 3, 4. Not affiliated with Amazon.