Amazon scams

Scammers send emails, texts and links that look like they come from Amazon, to take your password, card details or money. Here is how to tell a fake from the real thing, and how to report one so it gets taken down.

Got a Amazon message you are not sure about?

Don't click the link in it. Paste the link into ScamX and we'll tell you whether it really goes to Amazon.

Check the link

The real Amazon addresses

Amazon's own sites end in:

  • amazon.com
  • amazon.co.uk
  • amazon.in
  • amazon.de
  • amazon.fr

Read the address up to the first single slash: it must end with one of these. An extra word, a different ending or a shortened link means it is not Amazon, however real the page looks. When in doubt, type the address yourself or use the Amazon app.

What fake Amazon messages look like

  • Fake order confirmations for purchases you didn't make
  • Prime membership fee scams
  • Threats that your account will be suspended or deleted
  • Fake recall or refund messages, and fake job offers

What Amazon says

  • Amazon never asks for your password or sensitive personal information over the phone or on any outside website.
  • Check orders and messages only in Your Orders and the Message Center on the Amazon website or app.
  • Amazon does not send text messages about product recalls.

How to report a Amazon scam

  1. Tell Amazon. Report a scam (Amazon account holders): https://www.amazon.com/gp/help/customer/display.html?nodeId=GRGRY7AQ3LMPXVCV. Or: No Amazon account? Send the message as an attachment: [email protected].
  2. Get the fake site taken down. Scan the link: the report names the company hosting it and the registrar of its domain, with a ready-written message for each.
  3. Put a warning in front of everyone else. Report the link to Google Safe Browsing and Microsoft SmartScreen.
  4. If you lost money or shared details, call your bank first, then report it to the police or your national fraud line. Where to report in your country.

Amazon's reporting route checked against Amazon's own page on 2026-10-10. ScamX is not affiliated with Amazon.