Amazon scams
Fake Amazon messages try to get payment details, gift card codes or a phone call. Amazon says it never asks by text for personal information, payment details, gift card codes or a call.
Check a Amazon linkHow to report a Amazon scam
- Report a scam (Amazon account holders): https://www.amazon.com/gp/help/customer/display.html?nodeId=GRGRY7AQ3LMPXVCV
- No Amazon account? Send the message as an attachment: [email protected]
- Check if a message is really from Amazon: https://account-status.amazon.com/verify-communication
- Send a suspicious message to check if it is from Amazon: [email protected]
Then get the fake site taken down: report the phishing link.
What Amazon says
- Amazon says every email it sends appears in Message Center in your account. If the email is not there, Amazon did not send it.
- Amazon says real Amazon emails come from an amazon.com email address. Real Amazon websites have a dot before amazon.com, like https://something.amazon.com.
- Amazon says it will never ask you by text message to give personal information, payment details or gift card codes, or to call a phone number.
- Amazon says a message about an order you did not place likely was not from Amazon. Check Your Orders in your account instead.
- Amazon says it cannot reply personally to reports sent to [email protected], but you may get an automatic confirmation.
Amazon's own warning page: How to identify fake emails - Amazon Customer Service
What fake Amazon messages look like
- Fake order confirmations for purchases you didn't make
- Prime membership fee scams
- Threats that your account will be suspended or deleted
- Fake recall or refund messages, and fake job offers
Real Amazon websites end in
- amazon.com
- amazon.co.uk
- amazon.in
- amazon.de
- amazon.fr
Other brands scammers copy
Checked against Amazon's own pages on 2026-10-19 (first published 2026-10-10): 1, 2, 3, 4. Not affiliated with Amazon.