Chase scams

Fake Chase calls, texts and emails warn of fraud on your account and push you to move money to a 'safe' account. Chase says real banks never ask you to move money to fix fraud.

Check a Chase link

How to report a Chase scam

  • Forward a suspicious email that claims to be from Chase: [email protected]
  • Report fraud on personal checking, savings or debit cards (option 8): 1-800-935-9935
  • Personal checking, savings or debit card fraud, from outside the U.S.: 1-713-262-3300
  • Report fraud on personal or Sapphire credit cards (option 2): 1-800-955-9060
  • Report fraud on business checking or savings accounts: 1-866-564-2262

Then get the fake site taken down: report the phishing link.

What Chase says

  • Chase says legitimate banks will never ask you to move money to resolve a fraud issue.
  • Chase says scammers can make caller ID, emails and texts look like they come from your bank. If you are unsure, call the number on the back of your card.
  • Chase says banks, police and government agencies never run 'sting operations' with customers or ask you to distrust bank employees.
  • Chase says nearly 50% of scams reported to it start on social media, often with requests to pay by Zelle or wire.
  • Chase says to forward any suspicious email that claims to be from Chase to [email protected].

Chase's own warning page: How to spot scams | Chase Security Center | Chase.com

What fake Chase messages look like

  • Calls claiming there is fraud on your account and telling you to move money
  • Spoofed caller ID, emails and texts made to look like they come from Chase
  • People on social media asking for payment by Zelle or wire

Real Chase websites end in

  • chase.com

Checked against Chase's own pages on 2026-10-19 (first published 2026-10-10): 1, 2, 3, 4. Not affiliated with Chase.