How to report a phishing site to eNom

To report a phishing or scam site to eNom, email [email protected] or use eNom's report abuse form.

Domain registrar: can suspend the domain name itself.

eNom, LLC is an ICANN-accredited registrar (IANA ID 48) and part of the Tucows group. Enom mostly sells through resellers, so a phishing domain bought from a small hosting or design firm can still have eNom, LLC in its registrar field.

Enom's abuse page says it has a zero tolerance policy for DNS abuse, and that its team monitors use of its systems and acts when it finds DNS abuse on domains registered or hosted with it.

Use this page only when WHOIS or RDAP for the scam domain says eNom, LLC. A domain showing Tucows Domains Inc. goes to the Tucows page.

How to reach them

  • Give your email, the domain and a clear description with evidence such as email headers or a screenshot
  • You may not get a reply unless Enom needs more information

Reporting to eNom, step by step

  1. Confirm in a WHOIS or RDAP lookup that the registrar is eNom, LLC.
  2. Open Enom's DNS abuse page at enom.com/help/abusepolicy.aspx and fill in the report form there.
  3. Enter your email address and the domain name being used for DNS abuse.
  4. Paste your complaint into the text box, which takes up to 8000 characters. Enom asks for relevant evidence and the complete text of the email, headers included, where an email is involved.
  5. Attach a screenshot or other evidence if you have one (optional), then complete the captcha and submit.
  6. Email is an alternative: the .com registry's RDAP record for enom.com lists [email protected] as eNom's abuse contact and +1.4165350123 as the abuse phone.

What eNom asks you to include

  • Your email address and the domain used for the abuse (both required by Enom's form).
  • The complaint text with supporting evidence; for a phishing email, its full text and headers.
  • An optional attachment such as a screenshot of the phishing page.

What eNom can do

  • Enom says it takes action on DNS abuse found on domains registered to or hosted with it, and that every reported incident is investigated.
  • Where the domain was sold through a partner, Enom says it may contact that reseller about the abuse report.

What eNom cannot do

  • Enom says it will not contact you unless it needs more information, so do not expect progress updates.
  • Enom acts on the registration; when the phishing pages sit on a separate hosting company, that company has to remove the files.

What happens after you report

  • Enom says your message is evaluated for merit and acted on where appropriate.
  • Enom reserves the right to use your notice to show the abuse to the domain name registrant.
  • You may not get a reply or update from Enom unless it needs additional information.

Write the report

Paste the link, phone number or email address and we'll write the message for eNom. You send it yourself.

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