Privacy Policy
Learn how we collect, use, and protect your data in compliance with GDPR and global privacy standards.
Last updated: January 26, 2026
✓ We collect only essential data to provide scam protection services
✓ Your data is never sold to third parties
✓ Full GDPR compliance with all data subject rights supported
✓ Data encrypted in transit and at rest
✓ You can export or delete your data at any time
✓ Contact: [email protected]
1. Introduction
ScamX ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our scam protection platform and services.
By using our services, you agree to the collection and use of information in accordance with this policy. We treat the General Data Protection Regulation (GDPR) as our baseline for data protection globally, ensuring the highest standards for all our users.
2. Information We Collect
Information You Provide Directly
We collect information that you provide when reporting scams and using our services:
- Contact Information: Email address, phone number (optional)
- Scam Reports: Details about scams you report, evidence, screenshots
- Learning Progress: Quiz scores, achievements, course completion
- Authentication Data: Account credentials (hashed and salted)
- Communication Data: Support requests, feedback
Information Collected Automatically
When you use our platform, we automatically collect certain information:
- Usage Data: Pages visited, features used, time spent
- Device Information: Browser type, operating system
- Log Data: IP addresses, access times, error logs
- Scam Detection Data: URLs analyzed, threat patterns identified
Data Minimization Principle
We practice data minimization - collecting only what's necessary to deliver our services effectively. We don't collect sensitive personal data unless explicitly required for specific features you enable.
3. How We Use Your Information
We use the information we collect for the following purposes:
Service Delivery
- Provide scam detection and reporting services
- Analyze reported scams and generate alerts
- Deliver personalized learning experiences
- Process and investigate scam reports
Communication
- Send scam alerts and important notifications
- Provide customer support and respond to inquiries
- Share product updates and new features
Security & Improvement
- Detect and prevent fraud and abuse
- Improve our scam detection algorithms
- Analyze usage patterns to enhance service quality
- Maintain security and protect user rights
4. Data Sharing and Disclosure
We do not sell your personal information to anyone. We may share your information only in the following limited circumstances:
Service Providers
We share data with trusted third-party service providers who assist in our operations under strict data processing agreements (cloud hosting, email delivery).
Legal Requirements
We may disclose information if required by law or to protect our rights and ensure safety.
With Your Consent
We may share information with third parties when you explicitly consent.
5. Data Security
We implement comprehensive security measures to protect your data:
Encryption
- HTTPS for data in transit
- Encrypted database storage
- Secure authentication
Access Controls
- Secure authentication system
- Role-based access control
- Regular security audits
6. Data Retention
We retain your information only as long as necessary:
| Data Type | Retention Period |
|---|---|
| Account data | Until account deletion + 30 days |
| Scam reports | 2 years (for analysis) |
| Learning progress | Until account deletion |
| Log data | 90 days |
7. Your Privacy Rights
You have the following rights regarding your personal data:
✓ Right to Access
Request a copy of your personal data
✓ Right to Rectification
Correct inaccurate or incomplete data
✓ Right to Erasure
Request deletion of your data
✓ Right to Data Portability
Export your data in JSON/CSV format
How to Exercise Your Rights:
Contact [email protected] with your request. We respond within 30 days.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated via email or prominent notice on our platform.
Questions About Privacy?
We're here to help. Contact our privacy team for any questions or concerns.